Wapda Complaint Cell and Helpline Numbers Complete Contact Information
Managing electricity issues has become easier with Wapda’s helpline services. Wapda provides dedicated complaint cells in various cities, ensuring quick resolution of power-related grievances. Whether you need to report outages, billing discrepancies, or register complaints, these helplines offer reliable support to consumers across Pakistan.
Wapda Complaint Number Rawalpindi
If you are based in Rawalpindi and need to report an issue, here are the relevant contact details:
| Sr. No | Office Name | Address | Contact Number | Mobile | Fax |
|---|---|---|---|---|---|
| 1 | Customer Services Center Chakri | Chakri Interchange, Rawalpindi | 0514-675245 | 0307-8881772 | 0514-9270100 |
| 2 | Customer Services Center Jhelum | GTS Chowk, Jhelum Cantt | 0544-9270169 | 0307-8881501 | 0544-9270170 |
| 3 | Customer Services Center Fateh Jang | Near NADRA Office, Fateh Jang | 057-2212067 | 0307-8881771 | N/A |
| 4 | Customer Services Center Taxila | GT Road Near Lari Addah, Taxila | 051-93141262-63 | 0307-8881788 | 051-9314162 |
| 5 | Customer Services Center Attock | Near Jamia Masjid, Attock City | 057-2702755 | 0307-8881774 | N/A |
| 6 | Customer Services Center Chakwal | Zila Council Plaza, Chakwal | 0543-553279 | 0307-8881775 | 0543-554817 |
Wapda Contact Number Multan
For residents of Multan, here are the local helpline numbers to report electricity-related problems efficiently:
| S.# | Code | Designation | Name of Officer | Office Number | Complaint Number | PTCL | Complaint Cell No. |
|---|---|---|---|---|---|---|---|
| 1 | 151 | S.E. Operation | Noor ul Hassan | 9220258 | 9202723 | 8259415 | 0302-8312562 |
| 2 | 151 | Dy. Director (Technical) | Arshad Munir Dahs | 9220198 | 9202723 | 8259416 | 0302-8312563 |
| 3 | 151 | Dy. Commercial Manager | Muhammad Sarwar Ansari | 9220255 | 9202725 | 8259416 | 0302-8312566 |
| 4 | 151 | AM CSC One Window | Asim Sheikh | 9220242 | 9202723 | 8259415 | 0302-8312567 |
| 5 | 151 | SDO AMI | Kamran Sheikh | 9220242 | 9202724 | 8259415 | 0302-8312569 |
Wapda Contact Number Islamabad
In Islamabad, consumers can contact Wapda through these official channels:
- Office Location: Civic Centre, G-6, Islamabad
- Helpline: 051-9212000
Wapda also provides booking assistance for their guesthouses through the same contact channels.
Wapda Complaint Numbers Peshawar
If you are in Peshawar and need support from Wapda, use the following numbers:
- Helpline: 091-9212022
- Chairman Peshawar District Complaint Cell: 0344-9940425
What are the Requirements to File a Complaint with Wapda?
To ensure your complaint is handled smoothly, make sure you have the following details ready:
- Account Number
- Service Address
- Complaint Description
- Supporting Documents (if applicable)
- Contact Details for Follow-up
How to Contact Chairman Wapda?
Unresolved issues can be escalated directly to the Chairman of Wapda.
- Office Address: Wapda House, Lahore
- Phone: 042-99202656
- Email: chairman@wapda.gov.pk
FAQs
Can I report Wapda complaints via WhatsApp?
Currently, Wapda does not offer a WhatsApp service for complaints. Use the provided helplines or the online portal for filing complaints.
What is the toll-free number for Wapda?
You can contact Wapda toll-free at 118. You can also send an SMS to 8118 for immediate assistance.
How can I escalate my complaint if it isn’t resolved?
If your complaint isn’t resolved satisfactorily, you can escalate it directly to the Chairman Wapda using the contact details listed above.
